">Warranty Info
Warranty Info

Our  Hitches are:  Stronger, Safer, and Smoother

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Our Hitches Solve A Lot Of Problems. Please Call With Any Questons.   

Technical: 803-302-0063   8am to 5pm     East Coast

Sales:         800-642-9367  8am to 5pm     West Coast

E & H Hitch: Ask for Rod  604-534-6200          Canada

60 Day Money Back Guarantee

In an effort to exhibit the increased safety and comfort of our Air Ride Hitches, we offer a 60-day Purchase Price Guarantee in order to have customers simply tow with our product.  If an Air Ride Hitch does not do all we say it does and you are not satisfied with our product, just return it in new condition for a full refund of your purchase price. You must call and we will issue a return authorization # before returning.  Air Ride Hitch products are covered by a  two-year manufacturer’s warranty.

Warranty                                                   Two Year Limited Warranty

Air Ride Hitch warrants its products against defects in material and workmanship under normal use and service, ordinary wear excepted, to the original owner for a period of two (2) year from date of purchase by the original purchaser.

Air Ride and its distributor’s entire liability and your exclusive remedy shall be, at Air Ride’s sole option. Either (a) return of the original purchase paid price, or (b) repair or replacement of any part that does not meet Air Ride’s Limited Warranty and which is presented to any Air Ride dealer, Air Ride warehouse, or returned to the factory, with a copy of your receipt. If returned to the factory, transportation charges must be prepaid to the address above. THIS LIMITED WARRANTY IS LIMITED TO DEFECTIVE PARTS AND REPLACEMNT ONLY, LABOAR CHARGES AND/OR DAMAGES INCURRED DURING INSTALLATION OR REPLACEMENT OR EXCLUDED.

Any damage to the trailer hitch or any part as a result of misuse, abuse, neglect, accident, misapplication, improper installation, or any violation of instructions furnished by us, VOIDS THE LIMITED WARRANTY.

NO OTHER WARRANTIES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIR RIDE AND ITS DISTRIBUTORS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE CUSTOM TRAILER HITCHES. THIS LIMITED WARRANTY FIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE/JURISDICTION.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES, TO MAXIUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AIR RIDE OR ITS DISTRIBUTORS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR ANY OTHE PECUNIARY LOSS, ARISING OUT OF THE USE OF OR INABILITY TO USE THE TRAILER HITCHES, EVEN IF AIR RIDE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCISION OR LIMITATIONS OF LIABILITY FOR ONCSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

REV. 06-30-03          Advanced Air Hitch, Inc

 

We Have So Many Happy Customers That We Are Sure That You Will Will Love Your Hitch and Will Tell All Of Your Friends How Well It Performs And That You Will Take Advantage Of Our “Over-The-Road” Referral Program.

We Are Confident That Once You Tow You Will Be 100% Satisfied, that is why we can offer a 60 Day Tow Guarantee.

Contacts:

Leticia - Sales, Tracking, and General Information

Craig - Technical and Dealer Information

Don - Sales and marketing

  • Advanced Air Hitch Inc.
  • 1549 Sand Bar Ferry Rd
  • North Augusta, S.C. 29842
  • “Air Ride Systems”
  • 800-642-9367
  • 803-302-0063
  • Fax: 803-302-0064