Frequently Asked Questions
Please ensure when installing you push the airline in towards the fitting 2 times, the first time you set in the fitting will grab it; on the second push it will create the seal preventing these from any possible leak.
Push the ring on the end of the air fitting next to the air line and then pull the air line out.
Push the air line into air fittings, the air line will slide in easily to the lock. You must push the air line past the first stop until it seats into the connector. If you can pull it out without depressing the ring, it is not in far enough.
The air valve should be facing the cab of the truck.
Please make sure the air valve is facing the truck, another way to ensure the bar where the head sits there are two little steel pads these go towards the cab of the truck.
When I set up a new unit fill it up to 90 and no more than a 100 PSI without the trailer (the unit will go all the way up). After that you hook up the trailer. Ensure that the head is locked. Once I am hooked up, raise the jacks on your trailer. Then let air out unit until you reach the middle of green zone on the shocks. Please ensure this is done on level ground. If you did not purchase the Shock Kit then the end of the Towers and the bump stops on each corner should be about ¾ to 1 inch distance.
When I set up a new unit fill it up to 90 and no more than a 100 PSI without the trailer (the unit will go all the way up). After that you hook up the trailer. Release the air until the bars on the side of the hitch are level or slightly pointing up.
When I set up a new unit fill it up to 90 and no more than a 100 PSI without the trailer (the unit will go all the way up). After that you hook up the trailer. Release the air until the Pin on the driver side is in the middle of the slot.
The head will tilt forward and rest on two little steel pads these go towards the cab of the truck. The anvil head will level out once the pressure from your trailer pin plate makes contact with the hitch.
To get the factory settings close the value all the way and then turn back 1 ½ turns, then lock the nut. After you test drive you feel that the hitch moves to quickly back and forth, hitting the top bumps stops when braking and accelerating, then turn the air another ½ at a time. Test drive again and see what happens.
There are a few options.
To prevent someone from unhooking your hitch head from your trailer, place a paddle lock in the hole that is located in the middle on the passenger side. This is the part that slide back and forward to lock and unlock there is a hole that will allow you to place a lock after your hitch is locked to your trailer. This will prevent someone from unlocking your trailer and waiting for you to pull away and see your trailer drop on your truck bed.
One lock for each side tower of the 25K and one for the head. These replace the standard clip type that come with the hitch. These are keyed alike and will prevent someone from removing you hitch from the truck. The forth lock is for the head, after your trailer is connected, this will prevent someone from unlocking your trailer when you are parked at rest stops or parking lots. Some people have reported there lever being unlocked and then if they started to drive the trailer would crash down on the truck bed. This lock is a brass combination paddle lock that you set to the number you want.
These mount on the side of the hitch and stop the oscillation when traveling on road that has a rolling effect vs bumps.
Any air source will work to inflate the air bags. We recommend using a 12 Volt pump from any hardware store, preferably with a 125-PSI or higher rating (quicker inflation). You do not need a constant supply of air to the hitch, just inflate to the proper pressure and go down the road. You should check it when you hook up each morning but will not notice hardly any change.
No, the hitch will hit the bumper stops and the hitch will function like a “normal lock down hitch”. Please ensure that in this position that the 5th Wheel trailer front is still at least 3-5 inches from the truck sides. THE TRAILER SHOULD NOT BE TOWED WITHOUT AIR PRESSURE IN THE HITCH. THIS WILL ALLOW THE TRAILER TONGUE TO DROP SEVERAL INCHES AND COULD DAMAGE THE TRUCK BED AND THE TRAILER EXTENDING OVER THE TRUCK BED. Should you experience serious damages such as the air line being severed or air spring rubbing and/or rupture, and are in a remote area where air pressure and/or repairs are unavailable, then do the following:
The AirSafe system, separates your truck from your trailer, so that the truck does not transmit the bumps it goes over to the trailer and vice versa, the trailer does not transmit the bumps it goes over back to the truck. With a “Rigid” Hitch 100% is transferred back and forth, with “AirSafe” only 10% is transferred. 90% Smoother - 75% Safer
Yes. By allowing hitch “movement”, the results from dragging will be less severe if it happens at all.
Yes you can.
The two main reasons are “Comfort” and “Safety”.
We recommend that you do not exceed 75% of the hitch rating for your particular application. The reason for this is because most people under estimate the gross trailer weights and pin or tongue weights. As consumers we never know for sure unless we have the proper equipment to measure these items. This also allows for a larger trailer down the road, if we plan ahead. Our hitches work best when they are not maxed out, but are in the 50-75% capacity range. This will give you the most movement and smoothest ride.
You can have “Air Suspension” under your truck and trailer but if you do not have it at the connection you will still experience a harsh ride because you are still transferring the road conditions back and forth to trailer and truck. Our “AirSafe Hitch” will still improve your ride considerably.
Yes ! Most newer trailer are designed for short bed trucks. The trailers have a better designed front and extended kingpins to allow greater turning radius. A slider is not needed in most cases.
If you do need a slider option our “Short Bed” Positioner (Slider) is what you need. The nice thing about this combination is once you set the “Positioner” to the right location for your truck you do not need to move it again. The “AirSafe System” allows the hitch to work properly without having to slide. As I am sure you have heard, many of the “Sliders” on the market today are subject to failure if not used exactly as directed. Our “Positioner” has 8” of movement in 1” increments and is built “Semi Truck” tough. You will never have a problem with it.
No. Go with the fifth wheel hitch, as it will give you the most movement (8 Way). We have an inexpensive “Gooseneck to 5th Wheel” Conversion Pin that will let you easily change your Gooseneck set up over to fifth wheel and the one hitch will do it all. When not in use, just take the hitch off the rails (Four Pins) and your bed is free to use.
Our “AirSafe” hitches are easily adjusted for any load condition. Each hitch has an “alignment mark” which sets the hitch in the center of its travel. This means that empty or fully loaded you just put in the amount of air required to “center” the hitch. This allows easy adjustment for any load condition at any time, just add or remove air to compensate. This works with any type trailer and any type of load.
Yes. Because you are controlling center line with the Air Safe Hitch, causing less bouncing and allows the trailer to rum smooth on all tires. Less bouncing means less sway.
No other hitch offers the “Omni –directional 8-way” like our 5th Wheel Hitches have. Air Safe Hitches are the only 5th Wheel Hitch that controls the side to side with Air, as well and forward and back, up and down, and corner to corner. All other air hitches only control up and down with air, side to side is mechanical. Most just go up and down (ask them), while this helps, you lose a lot of the benefits of the “True” AirSafe System (No road articulation, no unleveled hook-up, more strain on your frame, etc). For the small price difference, our hitches offer many times more benefits than the competition. The Air Safe Hitches do not require that you release the air before disconnecting your trailer and than having to re-inflate the next time you connect the trailer. Why settle for less? You also might run into “height” problems with other hitches, especially on the medium duty “toter trucks”. We offer the most versatile height adjustments on the market.
5th Wheel 32K = 14”
5th Wheel Omni-Directional = 12 ¾”
Depending on your trailer both hitches are the same except for the max capacity for the pin weight and GTW. The heads have wrap around jaws and when connected it has a very tight fit and no pin movement. Both heads have a visual latch indicator that lets you know the jaws are locked. The hitch will improve your ride by 90%.
We are required to collect sales tax on all order being sold to ship to someone in Florida.
If you have a heavy duty truck (Freight Liner, Volvo, etc) and you have 22” tires then you truck height may be an issue when pulling a 5th Wheel Trailer. To keep you trailer level when connected to your truck the hitch height may be an issue. The 32K was designed for this issue and is only 10” high and 24” wide. The hitch is mounted on 5/8 steel plate and can be positioned to fit between the truck frame to get the high lower.
All Air Safe Hitches do not require you to remove the air in the bags before disconnecting, therefore the next time you use the hitch just connect your trailer and the hitch will return to the same setting as before. All of the Air Safe Hitches are designed with bump stops. When you disconnect the hitch will push against the bump stops and allow you to disconnect. The next time you connect the hitch will return to the same level as the previously had unless you tongue weight has changed significantly
There is another element that causes energies to collide with rigid connections. Any upward or downward motion actually shortens the overall length of the two vehicles This is where the shock factor becomes dangerous. Let’s explain by thinking about a door hinge lying flat on a table. The metal hinge represents the full distance from the front of the tow vehicle to the back of the trailer. If the tow vehicle drives over a bump it forces the rear of the vehicle upward bringing the vehicles closer together. Since metal does not stretch, the two parts of the hinge are at their longest when flat. Once you lift up on the hinge the two ends start coming towards each other and the distance from end to end id shortened. When we then go back downward the two start to lengthen until they are at their longest point when in the level position.
The same is true with a truck pulling a trailer. When the tongue is parallel with the ground the two are at their greatest length. If the truck hits a bump and drives the rear upward the two actually become shorter. If the tow vehicle weighs less than the trailer than the tow vehicle will actually pull backwards. This forward and back motion is what destroys transmissions and causes severe metal and personal fatigue. Now break that rigid connection by using our AIRSAFE receiver ,the results, over 90% reductions in shock transfer and a safer smoother ride.
Its simple, the shock from the trailer is being transferred to the vehicle and these forces collide. In the video we compare two rear view mirrors, one using a traditional rigid connection showing and the other using the patented AIRSAFE receiver. The rigid connection shows how shock waves are thrown in all directions inside the tow vehicle while the AIRSAFE vehicle shows a smooth , safe ride. We then run them it in slow motion so you can clearly see shock forces thrown in all directions with the traditional rigid connection causing loss of steering control, white knuckles and sore lower backs.
With the traditional rigid connection the tow vehicle hits potholes, dips or road heaves it throws the vehicle of its center course, in an instant you are over the bump or dip attempting to get back on course, then the trailer hits the same obstacle and transfers its forces back to you , the end results, shock energy flying In all directions.
With AIRSAFE hitches we reduce as much as 90% of this shock through its patented air hitch design insuring you a safe and comfortable ride. You can see and feel the difference.
Some people say the hitch is an over-kill for a smaller trailer. The design of the Omni-Directional hitch allow you to get a all of the benefits no matter what your Trailer Pin Weight is by just adjusting the amount of the air in the hitch to meet your trailer Pin Weight. If you trade trailers or trucks just add or release air for the new Pin Weight. No need to buy a new hitch.
Answer: The following are some key points for best advice:
Frequently Asked Questions
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